Shipping policy
Shipping Policy – Value Vault Studio (VVS)
Thank you for shopping with Value Vault Studio. We are committed to delivering your order quickly and securely.
Shipping Method
All orders are shipped via Aramex Store-to-Door, a trusted courier service ensuring safe and reliable delivery.
Processing Time
Orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation with tracking details.
Delivery Time
Estimated delivery time is 8–11 business days from the date of dispatch. Please note that delivery times may vary depending on your location and external factors.
Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to factors beyond our control (such as courier disruptions, weather conditions, or high shipping volumes).
Value Vault Studio cannot guarantee delivery dates and is not responsible for delays caused by the courier once the parcel has been handed over.
Address Accuracy
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us within 5 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact our support team at:
[your email here]
We appreciate your trust in VVS and look forward to helping you achieve your glow ✨